Need to Create a New Field in Report

Vasuki · ‎02-20-2022

Need a new Field in ServiceNow Report as below

MTTR = Incident End - Incident Start date

ersureshbe · ‎02-21-2022

Hi, This is the table you can get the result in the report.

/metric_instance_list.do?sysparm_nostack=true.

Please mark as correct answer if it helped.

Regards,

Suresh.

Regards,
Suresh.

Ankur Bawiskar · ‎02-22-2022

@Vasuki

Did you mistakenly marked other response as correct?

The answer marked as correct mentioned the same thing which I already posted about using metrics for reporting.

Would you mind marking appropriate response as correct based on timely response??

Regards
Ankur

Regards,
Ankur
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