No longer able to preview a record in a data visualization

[nateh3roux]

Since migrating our reports and dashboards to platform analytics, we are no longer able to see the little "i" icon to the left of the records in a list view that allows us to open up a preview of the record. Is there a property or setting that will reenable this? See attached media.

[Vishal Jaswal]

Hello @nateh3roux 

I believe it is not available in platform analytics. So, if you need it to be displayed then you can update the dashboard to Switch to the Core UI by clicking three vertical dots (extreme top right corner) in the dashboard as shown below:

[GlideFather]

Ahoy @nateh3roux,

if I remmebr correctly it would be the "readonly_clickthrough" attribute that shall be set to true for the particular field on the sys_dictionary level.

Check that on your own:

https://yourinstance.service-now.com/sys_dictionary_list.do?sysparm_query=internal_type%3Dreference%5EattributesLIKEreadonly_clickthrough

Let me know oyur porgress

[nateh3roux]

Not sure how this applies to my current situation. Could you be more specific? Hitting the "i" next to a record in the dashboard should pop up a preview of a record -- How would this apply to a specific dictionary field?