No longer able to preview a record in a data visualization

nateh3roux
Tera Contributor

6 hours ago

Since migrating our reports and dashboards to platform analytics, we are no longer able to see the little "i" icon to the left of the records in a list view that allows us to open up a preview of the record. Is there a property or setting that will reenable this? See attached media.

Preview file
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Preview file
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Vishal Jaswal
Giga Sage

6 hours ago

Hello @nateh3roux 

I believe it is not available in platform analytics. So, if you need it to be displayed then you can update the dashboard to Switch to the Core UI by clicking three vertical dots (extreme top right corner) in the dashboard as shown below:

VishalJaswal_0-1778099225430.png

 


Hope that helps!
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GlideFather
Tera Patron

6 hours ago

Ahoy @nateh3roux,

 

if I remmebr correctly it would be the "readonly_clickthrough" attribute that shall be set to true for the particular field on the sys_dictionary level.

 

Check that on your own:

https://yourinstance.service-now.com/sys_dictionary_list.do?sysparm_query=internal_type%3Dreference%5EattributesLIKEreadonly_clickthrough

 

Let me know oyur porgress

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Answers generated by GlideFather. Check for accuracy.

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