Not able to edit the "Work notes" type field in workspace in the list view

Marcos23
Tera Contributor

We need to speed up the process of adding notes by using a list view. Is there a way to enable this field to be modified?  

 

Marcos23_0-1730408021182.png

 

3 REPLIES 3

bagills
Tera Contributor

After recently migrating our instance to the Next Experience while upgrading to Australia, users have reported this issue on List-type visualizations. 
I would be very interested to see if there is a way to enable this in those use cases as well. 

prajaktakha
Tera Expert

Hey @Marcos23 ,

 

Are you trying to edit in SOW?

prajaktakha
Tera Expert

Hello @Marcos23  and @bagills ,

 

You can follow the below steps:

 

Step 1: Select the rows where you wanted to update the notes 

Step 2 : Click on the edit button on top right side

 

Step 3 : Enter the notes in work notes

Step 4 : Click on Update button you can able to see the notes is individual incident 

 

PFB :

prajaktakha_0-1786475752981.png


If you found my solution as helpful please accept my solution and mark as Helpful.

 

Regards,

Prajakta