Not able to edit the "Work notes" type field in workspace in the list view
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10-31-2024 01:58 PM
We need to speed up the process of adding notes by using a list view. Is there a way to enable this field to be modified?
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fields
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Service Operations Workspace
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SOW
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2 weeks ago
After recently migrating our instance to the Next Experience while upgrading to Australia, users have reported this issue on List-type visualizations.
I would be very interested to see if there is a way to enable this in those use cases as well.
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2 weeks ago
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2 weeks ago
Hello @Marcos23 and @bagills ,
You can follow the below steps:
Step 1: Select the rows where you wanted to update the notes
Step 2 : Click on the edit button on top right side
Step 3 : Enter the notes in work notes
Step 4 : Click on Update button you can able to see the notes is individual incident
PFB :
If you found my solution as helpful please accept my solution and mark as Helpful.
Regards,
Prajakta