When tracking current open incident tickets, if a date range is applied within a dashboard, it imposes a Created on date starting with that date range and excludes any open tickets that are still active, but were created before the start of the date range. We are trying to track all open tickets within that date range, not only those created in that date range. Created is not included in the filter on the visualization, but is added when the date range filter is applied . Is there a workaround for this?
