Outdated Dashboards

[Priyanka Chaud1]

Hello Guys,

We are in surge of improving our instance performance and we have taken up some modules to look into it one of is the dashboards and reports! So basically we need to check all dashboards and reports that are not being used and need to make them inactive or delete them just to improve our performance. I can see updated field in dashboards but I don't think its useful and reaching out to each owner whether dashboard is used or not is not feasible anyone can help on this what should we do?? 

[AndersBGS]

Hi @Priyanka Chaud1 ,

For Dashboard utilization, you should go with the solution build by Adam Stout, it works like a charm: https://www.servicenow.com/community/performance-analytics-blog/tracking-and-reporting-on-dashboard-...

If you need after that to investigate if widgets, indicators etc. are utilized in any other Dashboard, then you can create a database view just as below:

In the dashboard view you can look up dashboard items to show where else it is utilized. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders