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PA job is collecting data for incorrect date

digvijaydp3
Tera Contributor

Hi everyone,

I configured this PA job to collect data for the previous day. However, it is collecting data for two days prior instead. For example, today is 24th Feb, but it collected data for 22nd Feb instead of 23rd Feb.

I have also checked the score sheet, and it is empty for 23rd Feb.

Am I missing something in the configuration?Screenshot 2026-02-24 213053.pngScreenshot 2026-02-24 213636.pngScreenshot 2026-02-24 213434.png

2 ACCEPTED SOLUTIONS

Schaganti
Tera Expert

Hi @digvijaydp3,


I think the timezone might be the culprit here. Your job runs at 2AM and the Run as TZ is None, so it's picking up the system timezone. If that doesn't match your local timezone, the previous day calculation can easily shift by a day.

Quick thing to check — go to sys_properties and search for glide.sys.default.tz to see what timezone your system is running on.

Also try adjusting your relative end from 1 days ago to 0 days ago — having both start and end set to 1 days ago might be causing the boundary issue.

Give that a try and see if it helps! If this solved your issue, please mark it as Helpful.

View solution in original post

AndersBGS
Tera Patron

HI @digvijaydp3 ,

 

Remember to also verify what the automated indicator is setup to. The job is just collection the data according to settings on pa jobs and automated indicator.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

6 REPLIES 6

Tanushree Maiti
Tera Sage

Hi @digvijaydp3 

 

I also agree with @Schaganti . Your job is running as per System time Zone. It could be the case your local time zone is not matching with System time Zone.

Hence You are getting the issue.

Check the time differences between System Time zone and your time zone. Once job run on that time. check whether its working or not.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

AndersBGS
Tera Patron

HI @digvijaydp3 ,

 

Remember to also verify what the automated indicator is setup to. The job is just collection the data according to settings on pa jobs and automated indicator.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/