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Access to Formula KPI View via Workspace

RomanH997969403
Tera Contributor

Hi everyone,

I am encountering a routing issue with a Platform Analytics dashboard embedded in the Asset Workspace.

The Situation:

  • Standalone Dashboard: All widgets work as expected. Clicking a Formula KPI correctly redirects to the KPI Details page with active filters.

  • Workspace Integration: The dashboard displays the correct values. However, clicking a Formula KPI widget triggers the error: "The page you are looking for could not be found."

  • Observation: Standard (non-formula) widgets drill down correctly. The issue is isolated to Formula KPIs.

Has anyone encountered this specific behavior where the UX Route for Formula KPIs fails only within a Workspace container?

1 REPLY 1

jeffrubinoff
ServiceNow Employee

I suggest you open a Case with Support.