PA - Why is my data collector not returning results for my indicator source?

katherinel
Mega Contributor

Hi All

I'm trying to collect historical Client Response Time statistics from the Transaction Log table, and have configured the PA components as per the attached images.

It all works fine if I configure the Indicator Source and Collector Job with an individual fixed date (as shown below), but not when I try to gather a range of days (as per the attached files).

I have tried a number of combinations of Created conditions on the Indicator Source;

after Yesterday AND before Tomorrow

at or after Today

etc

None of these return valid results.

Any help will be greatly appreciated.

Regards

Kathy

CollectorJob - FixedDate.png

IndicatorSource - FixedDate.png

1 ACCEPTED SOLUTION

katherinel
Mega Contributor

Yay!!! I figured it out.



I moved the query conditions from the Indicator Source to the Automated Indicator; as shown here:


IndicatorSource - CorrectedQuery.png


Automated Indicator does the filtering.


Indicator - AdvancedSource.png


View solution in original post

2 REPLIES 2

katherinel
Mega Contributor

Continuing on from my question; our ServiceNow instance is Eureka Patch 7, and I'm using the following report to verify the PA results.



Report - Number of Client Requests.png


katherinel
Mega Contributor

Yay!!! I figured it out.



I moved the query conditions from the Indicator Source to the Automated Indicator; as shown here:


IndicatorSource - CorrectedQuery.png


Automated Indicator does the filtering.


Indicator - AdvancedSource.png