PDI in Offline State

[ShwetaS24710317]

Hi All,
Do we know if we have any ongoing issue with the PDI ? Today morning IST 11:00 AM I was working perfectly on my PDI. Suddenly around 12:30 I experienced my PDI not responding and asking login creds again. When logged in, the instance state is showing Offline, without Wake Up option on the screen. Even though I have refreshed the instance multiple times, opened in incognito window, the PDI state remains in Offline state.
Any information/ recommendation would be helpful.

[Dr Atul G- LNG · Accepted solution]

Hi @ShwetaS24710317 

Hi,

I had the same issue yesterday. After around 12 hours, I received an update that my PDI was back online. So, patience is the only key here.

[glideFather]

ahoy @ShwetaS24710317,

this happens here and there and there's nothing to do about it but wait... you can click the Refresh button as per your screenshot. 

Sooner or later your PDI should be available again, you might receive an email once available (I received but it may vary due to the personal settings) 

[Anand__99]

Hi @ShwetaS24710317 ,

Experiencing the same issue.

PDI issues are common these days. Wait for 1-2 days.

Thanks

Anand

[ShwetaS24710317]

Refreshed instance now, it went into hibernating state. Waked up and now it's online. You can also try checking on your instance.

Thanks
Shweta