Performance Analytics: Enterprise vs Premium?

sutot
Tera Contributor

Dears,

In my company, "Performance Analytics - Enterprise - Application" appears under Subscriptions.

But all the docs I found (like https://community.servicenow.com/community?id=community_article&sys_id=9f1c2e21dbd0dbc01dcaf3231f961930 ) talk about a Premium version, not Enterprise.

What is the difference between Enterprise and Premium? Having Enterprise, I'm entitled to activate all plugins related to PA or I need to subscribe something more?

Thanks,

S.

1 ACCEPTED SOLUTION

Adam Stout
ServiceNow Employee
ServiceNow Employee

Functionally they are no different.  I believe when you are licensing Enterprise you are entitled to us PA on all of your data.  Premium may also refer to a Performance Analytics for a specific area (like Performance Analytics Premium for HR which only entitles you to run Performance Analytics on HR data but not other subject areas).

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1 REPLY 1

Adam Stout
ServiceNow Employee
ServiceNow Employee

Functionally they are no different.  I believe when you are licensing Enterprise you are entitled to us PA on all of your data.  Premium may also refer to a Performance Analytics for a specific area (like Performance Analytics Premium for HR which only entitles you to run Performance Analytics on HR data but not other subject areas).