Performance Analytics (PA) Simulator - Micro Certification task

Narasimman7
Tera Contributor

In this task you review some of the best-practice out-of-box configurations that enable you to monitor the Incident Management process. For Incident Management, these components are included in the base com.snc.pa package. For other processes, the respective Content Pack needs to be installed.

NOTE: This task will not validate if you do not navigate to the locations indicated below.

Indicator Sources

  1. Navigate to Performance Analytics > Sources > Indicator Sources.
  2. Apply the filter Package.ID = com.snc.pa.
  3. Click into and review the resulting 4 indicator sources to ensure they match your Incident application table structure. 

Indicators

  1. Navigate to Performance Analytics > Indicators > Automated Indicators.
  2. Add the filter condition Package.ID = com.snc.pa.
  3. Click into and review the resulting 16 indicators to ensure they capture the metrics you want to measure and track. 

Collection Jobs

  1. Navigate to Performance Analytics > Data Collector > Jobs.
  2. Apply the filter Package.ID = com.snc.pa.
  3. Click into and review the [PA Incident] Daily Data Collection and [PA Incident] Historic Data Collection jobs. Review the list of indicators which are being populated by these jobs. Dashboard that feature these indicators will be populated with data after the jobs complete.

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Upon completion of these tasks, select the Validate Task button. If the validation fails, you will be presented with feedback text that indicates what could be failing, along with clickable links to our documentation site for more guidance.

2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @Narasimman7 ,

 

Any question in above? 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Nivedita Patil
Mega Sage
Mega Sage

Hi @Narasimman7 ,

 

Is there a question in your post?

 

Mark my answer  as accepted solution and helpful if helps you.

 

Thanks,

Nivedita Patil.