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11-27-2023 09:36 AM
I am having trouble getting the task below completed:
Indicators
- Navigate to Performance Analytics > Indicators > Automated Indicators.
- Add the filter condition Package.ID = com.snc.pa.
- Click into and review the resulting 16 indicators to ensure they capture the metrics you want to measure and track.
Any help, tips, or suggestions would be greatly appreciated!
Melissa Webster
Solved! Go to Solution.
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11-27-2023 02:00 PM
Hi @melissawnc ,
- Navigate to Performance Analytics > Indicators > Automated Indicators.
- Add the filter condition Package.ID = com.snc.pa
In the filter condition chose "package ==> Package fields"
Chose "ID".
Click "run".
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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11-21-2024 09:12 AM
is worked to validate the task.
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03-12-2025 04:23 AM
I am having trouble getting the task below completed:
Environment Setup
- Navigate to Performance Analytics > Admin Console and confirm that the Performance Analytics Application is currently inactive.
- Click Plugin List under the Content Library tile.
- Activate the paid version of Performance Analytics - Name: Performance Analytics - Premium, ID: com.snc.pa.premium.
Note: This plugin should install in less than 5 minutes.In the second part of this task, you enable a plugin to generate sample ITSM data required to display KPI trends in Performance Analytics visualizations. This step is only required in this sandbox environment and should never be performed in a production instance of ServiceNow.
- Back in the plugin list, clear the list filter and search for the ITSM and PA Demo Data plugin with ID: com.snc.itsm_pa.demo.
- Install the ITSM and PA Demo Data plugin with the Load demo data option to populate demo data for Incident, Problem, and Change applications and provide sample analysis data for dashboard visualizations.
- Proceed with task validation without waiting for the ITSM and PA Demo Data plugin to complete as this may take up to 15-20 minutes.
Any help, tips, or suggestions would be greatly appreciated!
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03-12-2025 07:47 AM
What do you mean by "having trouble"?