Platform Analytics dashboard inquiry

Sherwin G
Tera Expert

6 hours ago

Hi,

We just recently migrated to Platform Anlaytics and found few limitations, mostly performance degredation especially for heavily used dashboards:

  • The data visualization for the reports are not loading at all, some takes hours before the results appear. This is across multiple types of report (i.e Single score, List, Graphs).
  • The right-click menu that we normally have in the classic UI dashboards are no longer appearing in the PA dashboards:
    SherwinG_0-1769902006705.png

    What we are seeing now is the normal browser right-click menu.

Do you have any recommendations to resolve these ones?

0 Helpfuls
  • 196 Views
1 REPLY 1

Ankur Bawiskar
Tera Patron

20m ago

@Sherwin G 

report takes hours to appear -> seems data is huge and you should apply proper filter condition

Right click -> I believe it's not available OOTB on platform analytics

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls