Platform Analytics Data Visualization Colors not displaying correctly.

[Aaron Duncan]

I have a Data Visualization where the Inherent Risk Ratings are not showing the color scheme selected for the object. 

Here's the list of Colors, and as you can see, the colors match what would be expected in a report from low to high risk.

In the widget, you can see that the colors don't match what is expected.

Does anyone have an idea of how to correct this?

Thanks in advance!

[Tanushree Maiti]

Hi @Aaron Duncan 

•   Type  sys_report_color.LIST in Navigator and enter
  Validate records with color field as NULL / EMPTY/ Invalid hex code.

     Refer: https://www.servicenow.com/community/platform-analytics-forum/can-t-configure-colors-in-platform-ana...

• Check this as well:https://www.servicenow.com/community/platform-analytics-forum/platform-analytics-dashboard-bar-chart...

https://www.servicenow.com/community/grc-forum/define-a-color-scheme-in-platform-analytics/m-p/29168...

[Aaron Duncan · Accepted solution]

Hi Tanushree, 

I validated the records with color field are not null/empty/invalid hex code. 

I did find the solution however, if you use the color palette, you must be careful with your sorting. 

I had this on value, and it appeared random. I changed it to sort by name, and the colors then lined up.