Platform Analytics Individual Dashboard Statistics

martinfaehn
Tera Contributor

How do I gather data about the usage of Dashboards in Platform Analytics?

 

As a Reporting Manager I want to analyse the usage of individual dashboards, best by creating a "meta dashboard".

 

  • User Expirience Analytics offers a some general insights, but it is too general and if useres disable tracking, then the data will not be reliable. 
    • If one could access the underlying data of User Expirience Analytics that would be a great start, is this data somewhere available?
  • The table dashboard_stats only covers core UI dashboards, but not the ones from Platform Analytics. 
  • All tables beginning with par_dashboard do not hold data that could be used for usage analytics.
  • The table report_stats could theoretically be used for such statistics, but as soon as a visualization is used in more then just one dashboard, things will get complicated and time consuming quickly.

 

This brings me back to my question in the header, is there a possibility of gathering usage data about individual dashboards in Platform Analytics?

 

 

I do know the suggestions made by Adam Stout, but they do not fulfill my requirements (I don't want to create a new table if possible).

Tracking and Reporting on Dashboard Usage in Servi... - ServiceNow Community

How I Know Who is Using Reports - Your Guide to Re... - ServiceNow Community

0 REPLIES 0