Platform Analytics - Migration Tool - Issues

Pete35
Tera Contributor

Is anyone else having issues using the Platform Analytics Migration tool after upgrading to Washington?

 

Some of the issue that I have found;

 

- Existing breakdown source field is not being followed. The way these breakdown sources are being migrated the new filters are not showing the same elements as the pre-migration breakdowns. Some of fields are no longer able to be chosen in the filter configuration so these breakdowns are being ignored all together. 

 

- Column visualisations that have been migrated from an existing PA Widget. The indicator list order is not being kept and the order needs to be reset. Straight migrations are not picking this up very well and all orders need to be adjusted after migration.

 

- Single score format values are not being migrating with the same specs as those that are contained within the indicator. These need adjustment.

 

Some other general issues that I have found and more a nuisance more than anything else;

- It seems you cannot migrate an existing report directly to the new Platform Analytics Data Visualisation list. These reports do not seem to be saved directly to the Data Visualisation list and need to be recreated to be consumed within Platform Analytics. This mainly affects reports not listed in a dashboard.

- In general, the change of names from 'Report' to 'Data Visualisation' is confusing for the users. It's long been called a 'Report'. To search for something else is confusing.

- Cascading Filters were previously neatly packaged and now these are separated. I know they can be linked however these were previously neatly packaged and easily consumed and navigated.

- Personally losing the Existing Breakdown source drop list from the top of a PA Dashboard is a backward step. Consumers of the dashboard lose the ability to select a Category (breakdown source) from a list and then select the element. Now all the categories are spread across the page separately and look overwhelming. 

 

I've attached a direct comparison of an existing PA Dashboard vs a Migrated Platform Analytics Dashboard

 

 

 

 

 

 

 

22 REPLIES 22

I only found how to migrate the dashboard to Platform analytics dashboard, however didn't find how to migrate the report to data visualization, is there the option for that? Thanks. 

martapenzo
ServiceNow Employee
ServiceNow Employee

Hi @Lisa71 you are correct.
Right now, we only allow to partially migrate the Dashboards from CoreUI to Platform Analytics, not reports or pa widgets singularly.

Thank you for your quick reply. Then when we migrate a classic dashboard to Platform Analytics dashboards, will the reports and pa widgets on the dashboard be migrated to new version successfully together? 

You can use the migration tool to migrate the dashboards one at a time, in batches or everything. When you select 'everything' it means you are moving away from the old and are embracing the new. The reports will also get moved to Data visualizations (even the ones not on a dashboard). You just can't do it one by one.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Got it. Thank you. Will this be added in later release?

 

Also, I found after migrating to Xanadu release, the "Platform Analytics Workspace" disappears in the "workspaces" top menu, we can only navigate to "Platform Analytics" in navigator. Why the workspace is gone?

 

And before upgrading to Xanadu, when click into a platform analytics report, we will drill down to the detailed list in platform analytics view with url including "platform-analytics-workspace", however after upgrading the Xanadu, the drill down list url is "classic" one. Is Xanadu updating this drill down behavior? Thanks.