Predictive Intelligence getting unauthorized state in solutions

[Yogesh Patel]

Hi,
I'm trying to train machine with pre-defined solution definition in my PDI.
all solution are going to Unauthorized state.
I have admin role, checked credentials and service worker user is active too.

Kindly help me with the issue, I'm getting same issue with Paris version PDI also.

[NikEng1]

Hi, unfortunately you cannot train solutions on a PDI. You are only able to connect to the training server from a paid/partner instance. So using PI on a developer instance is not possible.

[Yogesh Patel]

Hi ,
but in my orlando PDI i was able to train classification, similarity, clustering.

Is there anything to do with version upgrade.
In Quebec there are some templates comes with predictive intelligence.

[NikEng1]

I think it might have been enabled previously, but was then blocked for new PDIs. It probably consumed too much computing power to let PDI-users train it for free. If it worked for you before, it was probably changed in the upgrade.

I tried it myself a couple of weeks ago in my PDI and got the same error message.

Lener Pacania confirms it here:

https://community.servicenow.com/community?id=community_question&sys_id=86a04ff21b83dc10305fea89bd4bcb39

[Yogesh Patel]

Thanks for your response.

I'll try it in sub-prod or prod .