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Query regarding keywords filter

q1ecbp6
Tera Contributor

Hi Team,

I am attempting to apply a filter using the keywords "Ops Automation" to search for all the incidents where this specific string is mentioned under the work notes. However, I am also receiving results where only the word "Automation" is present. I am specifically looking for instances where "Ops Automation" is mentioned.

Your suggestions would be appreciated!

 

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