Real time score for formula indicator

[Vinit6]

Hi All,

I have enabled show real time score for formula indicator still it is showing showing real time date. We want to showcase real time data for formula indicator. 

Kindly help me regarding this. 

Quick response will be much appreciated.

Thanks in advance

Vinit 

[AndersBGS]

Hi @Vinit6 ,

Please look at the documentation for real time score - do you meet the criteria? https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/performance-analytics/concept...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Jayden4]

It is not possible. Although you may have a setting for 'show real-time scores' on the 'other' tab, this just enables the option in the Analytics Hub, there are no real time scores for formula indicators as it has to get the scores from the contributing indicators, which themselves might not be real time. 

Show real-time only works on automated indicators.