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‎06-18-2019 02:48 PM
So I've been wanting to create a "one dashboard to rule them all", a one-stop shop for "My Work" that would include.
- Incidents
- Request Items
- User Stories
- Change Requests
- Problems
- .........you get the idea.
I know my way around reporting, PA and dashboards but wanted to get some inspiration from others of how best to lay this out. I'm usually creating dashboards for specific purposes.
I figured I would end up using the task table with a dynamic assigned to me which may limit some of my column options or I can go with multiple scores with drill-downs for each type of task.
What are some examples you folks have used? Appreciate the help.
Solved! Go to Solution.
- Labels:
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Dashboard
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Performance Analytics
-
Reporting
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‎06-18-2019 03:08 PM
Depends on the purpose of the dashboard. I could see a gauge that has opened tasks, with a query for each task type. That way, when they click through, they get to see the table list view, not the generic task list view. Also, I would put some SLA metrics on it, so users can see their footprint on the overall SLA. And I would do both historic numbers and active numbers.
Basically, I like to give users the info they need to go to any end of year discussions well-prepared.
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‎06-18-2019 03:08 PM
Depends on the purpose of the dashboard. I could see a gauge that has opened tasks, with a query for each task type. That way, when they click through, they get to see the table list view, not the generic task list view. Also, I would put some SLA metrics on it, so users can see their footprint on the overall SLA. And I would do both historic numbers and active numbers.
Basically, I like to give users the info they need to go to any end of year discussions well-prepared.

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‎06-24-2019 08:54 AM
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‎06-24-2019 12:46 PM
I am glad it worked out. I think gauges are an underused part of the reporting platform, and they give such insight so quickly, I always try to use them.