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report for incidents created by hours compare with today vs sameday last week

FunToLearn
Tera Contributor

Would like to create a report for incidents created by hour.

The same report should show hourly incidents same day last week.

Ex : this week Monday hourly will compare hourly past week Monday.

 

3 REPLIES 3

P-Rudenko-SN
ServiceNow Employee
ServiceNow Employee

You may try creating a new report with the type of "Time series" for an incident table. As an example, "Column" can be used. Then choose "Trend by" = "Created", "Per" = "Hour", "Aggregation" = "Count".

This must work fine. 

P-Rudenko-SN
ServiceNow Employee
ServiceNow Employee

@FunToLearn was you able to figure out your question?

Thanx, ... what about an Incidents report by hours range like Incidents between 05:00PM to 11:59PM by location