How to extract metrics on incidents from a specific date in the past year and compare data to now?
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08-27-2024 05:49 PM
Hi All
Is there a simple report query to extract an incidents report from a date in the past (say Nov 2023) and compare it with the current incident metrics (current date)?
I'm NOT looking for a Business rule to do it BUT a simple Filter condition query report to use to get a comparative report from 1st Nov 2023 to current date.
Any solutions and suggestions is high appreciated
Thanks
PV
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08-28-2024 01:00 AM
Performance Analytics.
With normal reporting, you get current data, not historical data. Of course you can compare 'resolved on Nov 2023' with 'resolved on this month' by just putting the months in there, including the conditions, but I don't think you are looking for that.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark