Report sharing settings "Restrict to Roles" not working

Dennis Ford
Giga Guru

I have created a report and in the sharing settings I have selected the "Everyone" radio button and entered a specific role in "Requires Role".  However, users are still seeing the report on the "All" tab when looking at the reports page.  I was expecting that users would no longer see the report unless they had the role I entered in the sharing settings.  Am I missing something?  TIA  

1 ACCEPTED SOLUTION

Dennis Ford
Giga Guru

We opened a HI ticket for this issue and found that this would be an issue specific to HR users.  There is an OOTB ACL on the sn_hr_core.basic that is granting access to all reports.  ServiceNow will be fixing this as part of a PRB, and they have advised us we can disable the ACL as a workaround.  I just wanted to provide this update in case anyone else runs across the same issue.

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6 REPLIES 6

Dennis Ford
Giga Guru

We opened a HI ticket for this issue and found that this would be an issue specific to HR users.  There is an OOTB ACL on the sn_hr_core.basic that is granting access to all reports.  ServiceNow will be fixing this as part of a PRB, and they have advised us we can disable the ACL as a workaround.  I just wanted to provide this update in case anyone else runs across the same issue.

Thanks for the update!

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