Reporting on Template Usage

[Darrion Burges1]

Hello Reporting Experts, 

I wanted to ask this question as sort of a knowledge check. I was recently requested to capture template usage (for incident/request templates specifically). Although I am easily able to find the list of template (sys_template) I am unable to see if there is a way to see where/when a template was used. 

- There does seem to be a "descendants" related list, but it's empty on all the templates I check. 

Is there a way to report on template usage? or would I need to build this reporting mechanism myself? 

As always, thank you for your time and expertise. 

[SanjivMeher · Accepted solution]

Out of box, you dont have an option to track it.

You may need to build something custom, for ex in below link a field on task field needs to be created, which can store the template id.

https://www.servicenowguru.com/system-definition/advanced-templates/