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‎01-21-2026 02:56 AM
I am unable to get a REST API token using ServiceNow OAuth. We are not yet on Zurich to make use of the MIC. I selected OAuth API endpoint for external clients. The token does not get issued when using Client ID and secret. We have Entra ID serving as our OIDC external provider, but only for SSO. There seems to be a redirect here, but this won't support REST API as far as I know.
Any help would be really appreciated.
Solved! Go to Solution.
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3 weeks ago
The resolution to this was the hidden OAuth Application User field in the form. No idea why it would be hidden (Yokohama P1).
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‎01-21-2026 04:04 AM
I have tried from postman and get Response should contain access_token | AssertionError: expected false to be true. 401 Unauthorized
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‎01-21-2026 04:24 AM
try this 🙂 https://www.servicenow.com/docs/bundle/zurich-platform-security/page/administer/security/task/t_Inst...
Regards,
**Martin Virag**
ServiceNow Rising Star
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‎01-21-2026 05:00 AM
Thank you. Grant type needs to be client credentials. I now get this error:
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‎01-21-2026 05:54 AM
you should be able to configure the user on the form, however I think client creds are not supported since the washington release
Regards,
**Martin Virag**
ServiceNow Rising Star
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‎01-21-2026 05:56 AM
try this configuration, this should be an answer to your question
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645212
Regards,
**Martin Virag**
ServiceNow Rising Star

