Restrict Date Range of the data based on Indicator condition
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07-29-2024 02:26 AM
Hi everyone,
I have a historical snapshot of 12 months of incidents with SLAs captured from a table. I then created multiple indicators with conditions like "created this month," "created last month," "created in the last 3 months," etc. to visualize trends of the selected time period on the dashboard.
However, my problem is that the indicator trend displays the entire historical trend line going back 12 months. I want to see only the last full 3 months when I click on the "last 3 months" indicator, just like when I manually select this time period in the analytics hub in the screenshot.
How can I remove the unnecessary months from the trend line that are blue and before April 1st? Since the condition on my indicator is "last 3 months," it would be helpful to remove the confusion for customers by only showing the relevant trend data.
Thanks for your help.
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07-29-2024 07:03 AM
I need a snapshot of the incident SLA for the last 12 months, but with different filters. Look at my first screenshot. I'm using the process widget as a time period filter. I need record filters for: current month, last month, last 3 months, last 6 months, and last 12 months. This is needed of course to see the trend in Performance Analytics.
That's why I created a single historical snapshot of the last 12 months. However, I don't need to see the entire 12 months in the indicators, for example, when the condition of one Indicator is "incident created last 3 months."
So, my question is: how can I use the override collection period? Does this mean I need to enter, for example, "3" for the indicator with the "3 months" condition for both "periods to keep score" and "snapshots to keep score"?
Or, how can I achieve this using the solution you provided?