Return User Logic after Yokohama Upgrade

Susheela
Mega Contributor

A "return user" is someone who accesses the same application or performs similar actions after an initial visit, within a defined time window like last 7 days or last 30 days etc.., Ex: If a user visited application for the 1st time in June & again visited the application in July/August then that user marked as a return user , after Yokohama upgrade how the user is marked as return user when his First Session & Last session is on same date & time & avg time duration is 0.

 

Can anyone explain how service now UX analytics works for return user after Yokohama Upgrade

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