Role to create Scheduled Reports

[Community Alums]

Hello!

What role allows to create scheduled reports?

The user needs which tickets his customers have open.

Thank you in advance.

[HarshTimes]

You need report_scheduler role

[Community Alums]

Thank you! 🙂

[Vinayak10 · Accepted solution]

Hi Jassu,

To create scheduled reports, users must have both the itil role and either the report_admin or report_scheduler role.

[Community Alums]

Thank you 🙂