‎02-14-2019 12:43 AM
Hello!
What role allows to create scheduled reports?
The user needs which tickets his customers have open.
Thank you in advance.
Solved! Go to Solution.
‎02-14-2019 12:47 AM
Hi Jassu,
To create scheduled reports, users must have both the itil role and either the report_admin or report_scheduler role.
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‎02-14-2019 12:49 AM
Please mark as correct answer and helpful.
