Run PA Incident Historic Data Collection Job Manually

[Anu Sarma]

Hi All,

The PA Incident daily data collection job and the historic data collection job did not run in our instance for a week as the "run as" user was inactive. We have updated that to system admin now and when the job ran today, we could see the incident management dashboard shows the current data, however, it is showing 0 count for those 7 days. 

1) Do we have the option to run fetch the missing data now?

2) Are there any consequences if we re-run the job(s)?

3) Any precautions to be taken?

4) Any chances the data till then/for these 7 days to be corrupted?

Thanks in advance,

Anu

[Mohith Devatte · Accepted solution]

Hello @Anu Sarma ,

1) Do we have the option to run fetch the missing data now? -- >For this we can re -run the job manually by going to PA job and clicking on "Execute now" which can fetch the data .

But make sure you r historical job and daily job collects data from past by seeing relative start and relative end field values you will get to know that

2) Are there any consequences if we re-run the job(s)? --> There will be no consequences as such as it just collects the data .

3) Any precautions to be taken? - Just make sure you re-run the job in ODD time when no one is using instance as there might be a possibility where it can take long time to run the job if there is lot of historical data

4) Any chances the data till then/for these 7 days to be corrupted? -No it wont be because until and less you delete the record from the source table or facts table it wont get vanished 

Please mark my answer correct if it helped you in understanding

[Anu Sarma]

Hi Mohith,

Thanks for the quick response!

Regarding the 1st question, so I shall re-run the PA Incident Historic Data Collection job manually after updating the collection parameters as "operator = fixed, fixed start and fixed end as start and end of that week"? That would work? And once that is done, will revert the collection parameters back to the previous?

Is it advisable to do so? Or re-run for existing collection parameters (relative, 180 days ago) itself?

Thanks,

anu

[Mohith Devatte]

Hi @Anu Sarma 

No The graph might change the structure and it might show only the bars for those fixed dates 

better run with existing 180 days one 

Also make sure the data is there in the facts or source table for last 7 days and re-run it in ODD time 

Please mark my answer correct if it helps you

[Anu Sarma]

Thank you very much for the details and for the quick help!