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Schedule export dashboard does not include any attachment?

andersbogsjo
Tera Guru

Hi all!

I am setting up a Scheduled Export of a Dashboard in Platform Analytics, but the email doesn't include any attchment (same for ppt and pdf).
Is thee a setting somewhere I miss or why that behaviour?

In the Core UI there is no issue regardning schedule reports for instance
We are on Yokohama patch 5

And Platform Analytics in ver 6.0.15

Regards

Anders

12 REPLIES 12

No it is not resolved.
Ran the export once again and NO Attachment is created in the sys_email record.

vignesh parthib
Tera Guru

Hi anders,

 

change the 'Run As' user for a scheduled report in ServiceNow, open the scheduled report, go to Configure > Form Layout, add the Run As field, and select the appropriate user. Avoid users with appropriate access.

 

Thanks,

Vignesh Parthiban

andersbogsjo
Tera Guru

None of this helps - I will raise a HI case to ServiceNow.
/Anders