Schedule export dashboard does not include any attachment?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-18-2025 06:20 AM
Hi all!
I am setting up a Scheduled Export of a Dashboard in Platform Analytics, but the email doesn't include any attchment (same for ppt and pdf).
Is thee a setting somewhere I miss or why that behaviour?
In the Core UI there is no issue regardning schedule reports for instance
We are on Yokohama patch 5
And Platform Analytics in ver 6.0.15
Regards
Anders
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-19-2025 03:38 AM
No it is not resolved.
Ran the export once again and NO Attachment is created in the sys_email record.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-19-2025 12:08 AM
Hi anders,
change the 'Run As' user for a scheduled report in ServiceNow, open the scheduled report, go to Configure > Form Layout, add the Run As field, and select the appropriate user. Avoid users with appropriate access.
Thanks,
Vignesh Parthiban
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-23-2025 06:12 AM
None of this helps - I will raise a HI case to ServiceNow.
/Anders
