Service Portal Announcements - User action tracking for Analytics
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06-26-2023 08:38 AM
Does anybody know if Service Portal can track user action against Announcements for analytics or how to enable tracking for these type of events?
We have a requirement to see if the links that we configure in the Announcement banner are getting hit.
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08-05-2024 07:51 PM
I would love to know too and am exploring options - one was the Portal Analyzer but it doesn't quite get into the detail I'm after.