I am trying to create a time series widget with indicator of open incidents which will show open incidents per month. i need to set a target for teams by 5% reduction month-on-month in the incident backlog. I am trying to bring in change percent statistic by PAFormulaUtils API but for some reason I am not getting the values in formula indicator.
Volume is shown in columns and trying to show the change percent as line which doesnot appear.
pa.getChangePercentage($[[Open IMs]],new GlideDateTime(score_start.getYear() + '-' + score_start.getMonth() + '-01'),score_start)
Need help in getting this fixed. Not sure if there is any specific system properties to be enabled/disabled to show the values.
Hi,
I haven't implemented this so i am not sure but could you try to follow this example and save values in different variables than call them inside getChangePercentage.
Mark Correct or Helpful if it helps.
Hi Yousaf
I have tried that option too but still the value is not appearing. Hub shows no scores.
