How do we add a specific VTB on homepage. i tried setting up UI page and Widge, this helped me to add VTB homepage but i want a specific VTB to appear automatically on homepage. As of now, when i go to homepage, it shows the icon of VTB board i own a...
There is the option to use "Related List Conditions" in List views using List V3. See ServiceNow documentation on Related List Conditions.The problem being that a lot of end users are attempting to build Reports and start asking how they can use rela...
We are looking to build an Indicator that gives us the Average or Sum of Actual Elapsed Time. We have created a Indicator Source that shows a number of records being pulled, but can't seem to get our primary indicators to return data for Average or S...
Hi, I am trying to run some report on incidents -- 1) P1 incidents responded to within 15 minutes/total # of P1 incidents in the Measurement Window month. 2) P1 incidents resolved* within 2 hours/total # of P1 incidents in the Measurement Window mo...
I have created a Cascading filter by Portfolio by Project and I am not having any luck in getting my second level filter to display the projects for the Portfolio selected in Level 1. I am only getting the value All for my Project selection. Is the...
Hello everyone!I want to create an indicator to show the number of active problems monthly. I am not sure if is it ok to use Monthly frequency and Daily Data Collector Job? Or should I create a Data Collector Job and scheduled it to run monthly?Thank...
In reviewing one of our operational dashboards for Problem Management, one of the problem managers who reviews multiple Assignment Groups they are associated too (we use a Problem Manager field in the Assignment Group record to identify who the probl...
I am working with ServiceNow data with a third party reporting tool and trying to JOIN the sys_user & sys_user_grmember tables. I want to return the group name, member name, member email, etc. I was thinking of using the [name] field, but that is n...
Hi All,There is an official way to pull Incident data from ServiceNow and publish in PowerBi:Explore your ServiceNow ® Data with Power BI | Microsoft Power BI Blog | Microsoft Power BIIt works fairly smooth, however, I have noticed that Power Bi is n...
I need to create reports and dashboards in Dev and promote them using update sets. I can capture all the reports (contents) in an update set and get those moved. But then I really would like to be able to move the entire dashboard with the contents/l...
Trying to add a customized view for List of records displayed onclick of 'Show Records' on Analytics Hub - Performance Analytics report. PA Report > Display report (Analytics Hub) > Show records (button on top-right) > Add a customised view for the l...
So I've been wanting to create a "one dashboard to rule them all", a one-stop shop for "My Work" that would include. - Incidents- Request Items- User Stories- Change Requests- Problems- .........you get the idea. I know my way around reporting, PA an...
Hello, I need help reporting time card data by month rather than by "week starts on". How can I assign the days of the week to an actual date so that reports can be pulled by Month? We want to avoid attributing time to the wrong month if the week c...
Hello Everyone, Need help / ideas on the following: I have several custom tables I need to be able to run a report to see if the short description on 1. Custom table A and B have the keywords "R of R" or "R or R". 2. Custom table C has the keywor...
I am unable to configure the reusable content blocks for dashboards (e.g., ‘*New iFrame’, ‘*New Static HTML’, ‘*New Dynamic Content’). After I add the content block to the dashboard and click on the ‘Click here’ link, it takes me to a form for the r...
