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Resolved! A report for tickets open for the last 12 hours

Our plant works 12 hour shifts from 6pm to 6am.   What I am trying to do is create a report that runs at these times and shows the tickets that were opened/closed in that time frame.   The issue I have is that in resolved field I can set the value to...

Resolved! tags do not show up in a list view report

Hello All,  Haven't been able to find any relavant answers on the community regarding this, I apologize if I missed it.  Version: HelsinkiWhen running a list view report, tags do not show up, is there a known bug related to the display of tags in a l...

AllanH by Kilo Contributor
  • 3133 Views
  • 8 replies
  • 3 helpfuls

Display full numbers in bar charts Y axis

Hi,I created a bar chart report, and looks fine except the Y axis. The actual value in the Y axis to too huge, so SN shrunk the values and showing as 20G, 30G (I am looking for full numbers instead of 'G', Please see the attachment).Anyone faced this...

Screen Shot 2017-03-06 at 12.23.45 PM.png
raja3 by Kilo Contributor
  • 2297 Views
  • 1 replies
  • 1 helpfuls

Resolved! Users wish to add links to a Dashboard

We have some users that want to add links to web site in their Dashboards/Homepages. We have them select Content Block----> New Static - HTML. The problem is when they click on the   "Click here" link back on their Homepage, to add the links, they ge...

Breakdown applied to report in dashboard

Hi everyone,I created some reports in ServiceNow and added them to breakdown dashboards. I would like that, when selecting an element (filter), the information in the report to be also filtered by that specific element.I guess there should be some se...

oana5 by Giga Contributor
  • 1967 Views
  • 2 replies
  • 6 helpfuls
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