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We want the dsiplay grid included within the widget, we dont want to have to scroll down however. When responsive dashboards are enabled you have to scroll down to see the entire widget... I have tried re-sizing, this only adjusts the actual data. An...
All, This is a basic reporting question but I can't seem to find the solution details in product documentation. I have set up a report to run daily - however the user no longer has a requirement for daily update. I could delete the report but I woul...
Would like to create a Dashboard to replace the Change Overview portal page link (Under the Change Application Menu). Need to share the Dashboard with the ITIL role, but don't want to send an invite email to the 600+ users that have the ITIL role. ...
Hi there, I have a table of demands, and a table of breakdowns. Each demand has multiple breakdown records associated with it (one to many relationship). Each breakdown contains information on hardware cost, software cost, labour cost, labour hours, ...
Hi All, How to run the report on application and Cmdb CI relationship table both in single report with all the fields and relationships showing in report. Thanks in advance.
Hi, I've searched and searched but to no avail. Is there any way to display reports in Service Portal and let the end user specify the filter, or more specifically set a user specified date in the Service Portal? The reason I ask is that the end user...
I have done some research and I can't seem to find anything on this and I hope someone has some info on whether it can be done or not. I have a widget - ticket aging. The user clicks through on a wedge and they get the default PA score sheet. Is th...
I'm trying to do a report on all incident / request items that are currently opened. I'm trying to use the task table so it is in one report. I noticed that when I try to say state is one of none of the state that are available on the incident form...
Is there a way to extract a mapping of all column names and their labels for all tables in ServiceNow (or, if not for all tables, for some list of tables)? Within System Properties \ Import Export Properties, we have the following: csv: Export colum...
Hi Community I hope someone can urgently help me. I have a string value in a list view, please see attached. I cannot expand the columns or un-wrap my test. I would like all the comments to show and not cut in half. How can I do this? please help m...
Hello community, Quick question about the "Duration" column on the sc_task table. Is this column naively not used? I was hoping to do some simple reports round it instead of having to build PA, but the column is blank when I look at it on the table....
Hi, Lately I've been asked by our users to build reports based on events logged in the activity log of a record. For example, reports mainly in PA about things like: Numbers of emails (external comments) added to records daily, by breakdowns like ...
I have been given an activity to create a report and in that I need to find the Pending age of the cTask . I can find the datediff between sys_created_on and todays date but how do I find the pending age ? Please Advise. Thanks in Advance
I'm posting this question on behalf of a member of our data analytics team who is trying to pull ServiceNow data into his reporting toolset. We've been working through several issues with HI support but we're being told that using SOAP to import dat...
How to bring Category & Subcategory in the report while pulling from Incident Table
