Show Widget Score of a Breakdown for the unmatched records

andersbogsjo
Tera Guru

Hi!

I would like to create a Score Widget in a Dashboard that shows the number of Unmatched records from the Breakdown Source.
How should I configyre that Widget?

 

Regards

Anders Bogsjö

1 ACCEPTED SOLUTION

Marcello Correa
ServiceNow Employee
ServiceNow Employee

Hi Anders,

Create a regular score widget, and then add the desired breakdown to it but leave the element field blank. It should filter the scores to only show the ones without values (unmatched). Please see images below:

find_real_file.png

The widget above agrees with the breakdown below:

find_real_file.png

And below you can see the settings I used:

find_real_file.png

View solution in original post

1 REPLY 1

Marcello Correa
ServiceNow Employee
ServiceNow Employee

Hi Anders,

Create a regular score widget, and then add the desired breakdown to it but leave the element field blank. It should filter the scores to only show the ones without values (unmatched). Please see images below:

find_real_file.png

The widget above agrees with the breakdown below:

find_real_file.png

And below you can see the settings I used:

find_real_file.png