Showing Additional Attributes on Multiple Select Filters

AmberTemple
Tera Guru

Hello! Is there a way to add additional attributes to a "Multiple Select" interactive filter that has a table selected as the filter source (example in the screenshot below: adding a short description field in addition to the RITM number so the user has a better idea of what they are looking at)? This is a fairly common request I've been running into so I'm curious if it is possible or if there are any future plans to introduce that feature. Thank you! 

2 REPLIES 2

Huynh Loc
Mega Sage

Hi @AmberTemple ,

ou can’t show an extra description beside the main field in a Multiple Select filter using standard configuration. Only the display field shows.
image.png
The system does support extra columns in pop-ups (“ref_ac_columns”), but not within the filter dropdown UI itself.

If this is a frequent request, filing an Enhancement Request (E-Request) with ServiceNow could help surface it for future platform updates.

 

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Tanushree Maiti
Kilo Patron

Refer this links if it helps you.

Custom interactive filter examples 

Dashboards: Approaches for Interactive Filters on List fields

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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