SMTPSender: no recipients, email send ignored

SumanthMora
Mega Guru

Hi ,

Schedule reporting is not triggering. The error shows SMTPSender: no recipients, email send ignored.

We have scheduled some reports and until Saturday notification got triggered.

In Email addresses field I have given email id's with semicolon as separator. I got to know like we need to use comma to separate the email ID. But how come it worked until Saturday but not now?

@Note: Saturday we have upgraded from Helsinki to Istanbul. Might be after that this issue occurs. Do we need to activate anything?

Thanks

Sumanth

5 REPLIES 5

We upgraded to Istanbul this weekend and we noticed this issue as well. We found all of the scheduled reports with a semi-colon in the email addresses and replaced them with commas. This resolved the issue for us. Thanks!