Survey report - Metric Result Table

carlm1984
Mega Contributor

Hello All,

I have created a report using the 'Metric Result' table.

This works for what I want, but I would like to add the Incident number in the report, which when i click on the ASG reference I can see in the call, but id like that to be added to the report (if possible with the 'Assignment group' and 'Assigned to' from the incident also)

Is this possible? or if not is there another way of doing this?

Kind Regards

Carl

1 ACCEPTED SOLUTION

Ok, fair enough. Here's how to get the task data:

find_real_file.png

View solution in original post

4 REPLIES 4

Michael Fry1
Kilo Patron

You'll want to use the Assessment Instances table (asmt_assessment_instance). That contains Task, along with the ability to dot.walk to Assignment Group and Assigned to.

Hello Michael,

I tried using this table, but it didnt give me exactly what I needed see below

find_real_file.png

When i used the Metric table it gave me the below (which enables me to see the String Value) for comments and Satisfaction

find_real_file.png

I dont seem to get this on the Assessment table?

Ok, fair enough. Here's how to get the task data:

find_real_file.png

Exactly what I wanted... Thank you ever so much