Table where data is stored - User Experience Analytics

[Edyr Rogante]

Hi!

What is the table that stores the event data generated by snAnalytics.addEvent()? I set up some wrong events in development and I wanted to clear/reset this data for the User Experience dashboard to be clean.

[Maik Skoddow]

Hi

do you mean sys_analytics_event?

Kind regards
Maik

[Ram_n Botelho]

Hi,

Do you know where all the data are stored?

This events from sys_analytics_event are not shown at User Experience Analytics.

Besides that, I created custom events that are not in this table.

Thanks.

[Zahi Boussiba · Accepted solution]

Hi Edyr,

User Experience Analytics data is not stored on the instance (it's stored on a separate repository).

Currently it is not possible to remove events from the dashboard by users, but it might be possible to remove events and data by the engineering team.

My recommendation is to create a new support case to remove the data for the testing app.

Kind regards,

Zahi

[Ram_n Botelho]

Hi, Zahi.

Do you mean to create a Support Case at ServiceNow HI?

Thanks.