Table where data is stored - User Experience Analytics

Edyr Rogante
Tera Contributor

Hi!

What is the table that stores the event data generated by snAnalytics.addEvent()? I set up some wrong events in development and I wanted to clear/reset this data for the User Experience dashboard to be clean.

1 ACCEPTED SOLUTION

Zahi Boussiba
ServiceNow Employee
ServiceNow Employee

Hi Edyr,

 

User Experience Analytics data is not stored on the instance (it's stored on a separate repository).

Currently it is not possible to remove events from the dashboard by users, but it might be possible to remove events and data by the engineering team.

 

My recommendation is to create a new support case to remove the data for the testing app.

 

Kind regards,

Zahi

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6 REPLIES 6

Yes Ramón.

 

Zahi

 

Thanks Zahi