Target Color Scheme not displaying in PA widget

Brad51
Mega Guru

I have a widget with three formula indicators displayed inside. All three of these have targets applied to them, but only two of them show the color scheme for that target. All three formula indicators display data, and all three show the target in the sparkline chart next to the indicator data. The third does not display the target's defined color scheme despite having the same settings as the other ones. All three target sets use the same 3 color target scheme. All three show percentages of data.

The images below show the widget without the color displaying, and an example of how all of the indicators are set up (there are many targets due to many time series needs).

What can cause a target's color scheme to not show for a set of records?

find_real_file.png

 

find_real_file.png

1 ACCEPTED SOLUTION

Holland
Mega Expert

I had run into this the other day and I realized I forgot to set the 'Direction' to Minimize or Maximize on my indicator. 

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4 REPLIES 4

Adam Stout
ServiceNow Employee
ServiceNow Employee

Does the color show up in the Analytics Hub?

No, and neither does the target, interestingly enough. I've removed and re-added the target as well as the target score multiple times to see if I could 'kick' it into showing up and it hasn't helped.

Side note: I'm on London, not Madrid or NY, so it's still the Detailed Scorecard.

Holland
Mega Expert

I had run into this the other day and I realized I forgot to set the 'Direction' to Minimize or Maximize on my indicator. 

This was it! Can't believe I missed it.