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03-15-2024 07:43 AM
Dear community members!
I'm trying to create a Column type of Time Series visualization to show data with weekly grouping and use a filter to change the date range. Something that was easy to accomplish with "classic reports and interactive dashboards"
But I have a problem with the report / visualization only showing maximum of ten columns, not matter how many weeks I'd like to include into my report.
- My Data Source has a filter where "Created > Last 12 months".
- Metric is a distinct count
- Grouping based on simple choice list value on the source table
- Trend by "Started" date.
And here's what I get.
A column trend, but only showing first 10 weeks.
If I put this on a dashboard and add a filter, it only gets worse. Now it should show last 6 months, but it's showing 6 weeks from the beginning, and 4 "random" weeks in the middle, but no data from the last 3 weeks for example (where I definitely have data).
Could someone help me figure out what's going on here? What am I missing?
I really appreciate the help; thank you already in advance.
Cheers,
--Mikko
Solved! Go to Solution.

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03-19-2024 12:24 AM
In case anyone else is experiencing the same problem, I got a solution from the support:
PRB1649679. This is fixed in Data visualization Bundle to V.2.0
OR as a workaround, you may follow the below steps
- change the chart type to donut/pie
- click on the group by field and set "Max number of groups" to "Show all"
- then switch back to the previous timeseries chart type
- set the values of trend by and groupby as before
The chart will show the whole time range with or without group by.
And I can verify both solutions. The problem is gone with Vancouver, and the workaround also worked in Utah.
Cheers,
--Mikko
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03-15-2024 09:43 AM
What version are you on?

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03-17-2024 05:00 AM
Our app development instance is on Utah release.
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03-18-2024 12:07 AM
Hi @mikkojuola ,
I guess that you're utilizing analytics workspace - right?
If yes, then I would recommend to create a HI case with ServiceNow, as I have seen several visualization issues with Analytics workspace.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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03-18-2024 12:52 AM
Thanks Anders.
I reported this issue via Support portal just now.
--Mikko