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Time Series Visualization is limiting the results to 10

mikkojuola
Giga Guru

Dear community members!

 

I'm trying to create a Column type of Time Series visualization to show data with weekly grouping and use a filter to change the date range. Something that was easy to accomplish with "classic reports and interactive dashboards"

 

But I have a problem with the report / visualization only showing maximum of ten columns, not matter how many weeks I'd like to include into my report.

 

  • My Data Source has a filter where "Created > Last 12 months".
  • Metric is a distinct count
  • Grouping based on simple choice list value on the source table
  • Trend by "Started" date.

And here's what I get.

mikkojuola_0-1710513520751.png

A column trend, but only showing first 10 weeks.

 

If I put this on a dashboard and add a filter, it only gets worse. Now it should show last 6 months, but it's showing 6 weeks from the beginning, and 4 "random" weeks in the middle, but no data from the last 3 weeks for example (where I definitely have data).

mikkojuola_1-1710513596544.png

 

Could someone help me figure out what's going on here? What am I missing?

 

I really appreciate the help; thank you already in advance.

 

Cheers,

--Mikko

 

1 ACCEPTED SOLUTION

In case anyone else is experiencing the same problem, I got a solution from the support:

 

PRB1649679. This is fixed in Data visualization Bundle to V.2.0
OR as a workaround, you may follow the below steps
- change the chart type to donut/pie
- click on the group by field and set "Max number of groups" to "Show all"
- then switch back to the previous timeseries chart type
- set the values of trend by and groupby as before
The chart will show the whole time range with or without group by.

 

And I can verify both solutions. The problem is gone with Vancouver, and the workaround also worked in Utah.

 

Cheers,

--Mikko

View solution in original post

5 REPLIES 5

jeffrubinoff
ServiceNow Employee
ServiceNow Employee

What version are you on?

Our app development instance is on Utah release.

AndersBGS
Tera Patron
Tera Patron

Hi @mikkojuola ,

 

I guess that you're utilizing analytics workspace - right? 

If yes, then I would recommend to create a HI case with ServiceNow, as I have seen several visualization issues with Analytics workspace. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Thanks Anders.

 

I reported this issue via Support portal just now.

--Mikko