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‎04-15-2019 03:29 AM
We have a (Reporting) Pie-chart with data labels which are relatively long. The data labels were being truncated but we were able to fix it by modifying the values in Reports > Administration > Properties.
However, when we try to download a capture of the chart using the Save as JPG/PNG option, the text in the picture is still appearing truncated, just like it was in the chart before we disabled the truncating there.
Actual Piechart:
In the downloaded Picture (JPG and PNG):
Is there a way to fix the Picture properties to avoid the text truncation and the dependence on Snipping tool for using the piechart.
Thanks a lot.
Solved! Go to Solution.
- Labels:
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Dashboard
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Performance Analytics
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Reporting

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‎04-15-2019 03:33 AM
Hi,
could you check the value of the System Property glide.chart.truncate.data_labels? It should fit your need.
Refer to Reporting properties
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you
Cheers
Alberto
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‎04-16-2019 03:38 AM
It is already set to False. 😞
Looks like there is no way around it. But at least, I was able to disable the truncation in Piechart which solved half of the issue.
Thank you, all.

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‎04-16-2019 03:43 AM
Glade to hear that at least half issue has been solved, You're welcome Rohit 🙂

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‎04-16-2019 03:48 AM
Ah okay. Looks like its an issue in SN. Can you create a HI rquest and see what SN team gonna say about it.
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‎04-16-2019 04:09 AM
Done, thank you.
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‎04-21-2019 11:14 PM
Thanks a lot for suggesting to raise a HI request. They provided the solution which turned out to be pretty simple.
It is actually the chart picture which cuts out so we need to enable the option of "Custom Chart Size" and increase its width and height. And then the download button renders a picture of the complete chart (higher resolution) with the labels intact.
Thanks again for your help on this.