Unable to keep my ITIL page as Default

shaik_irfan
Tera Guru

Hello Everyone,

I recently configured PA Dashboard in my personal instance but what i can see is whenever i login it automatically redirects to PA Dashboard page, when i navigate to Homepage under Self Service it opens the page but when i select any other page from the list it all the time redirecting to PA Dashboard page:

screenshots:

When i select Homepage it opens my Sys Admin page:

find_real_file.png

But when i select any other page from the list it always to redirect to PA Dashboard page:

find_real_file.png

I selected Self Service but it redirects to PA Dashboard:

find_real_file.png

1 ACCEPTED SOLUTION

PA widgets were really designed to on dashboards. Homepages is an older concept that pre-dates PA. No concessions were made to include PA widgets on dashboards because dashboards offer more functionality. We encourage people to use Dashboards whenever possible over Homepages.


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7 REPLIES 7

Chuck Tomasi
Tera Patron

It appears you are using UI15... if that's the case, double check to see if your default setting is for Dashboards or Homepages. It appears it's Dashboards so it is going to send you there when you first login.


find_real_file.png


Let me know if that answered your question or if you still have issues.


Chuck,



Yes i was on Dashboard i selected to Homepage and its working fine for us. thanks for the help.



1 more thing i would like to know is i have a created a PA Dashboard how to get that on the Homepage option ?



do i need to add the content and widgets again or is there is any option where i can call Dashboard on homepage ?



find_real_file.png





I tried to add content on pages but i unable to the widgets resize since that i unable to see the same snapshot on Homepage



I am getting only 3 colums with OOB change layout option and i unable to resize the widgets too:(


PA widgets were really designed to on dashboards. Homepages is an older concept that pre-dates PA. No concessions were made to include PA widgets on dashboards because dashboards offer more functionality. We encourage people to use Dashboards whenever possible over Homepages.