User Experience Analytics - How to get data from API?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2023 09:14 AM
Hello everyone,
I have a requirement whee I need to provide the User Experience Analytics data through a Scripted REST API. After some research, I understand the data visible in the Dashboard is not stored in ServiceNow.
I found the User Experience Analytics API plugin (version 3.0.1) but I have not found any documentation on how to retrieve data from it. I tried to run some tests with the Script Includes (provided in the plugin) but no luck.
Any help is appreciated, thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-26-2024 03:32 AM
Have you got the solution for this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-06-2024 06:45 AM
I'm also interested - you can see all the script includes installed, but no details on how to build the API calls.
If you look at sn_analytics_api.AnalyticsUsersApi for example, to instantiate, you need the "appTableName" and "appRecordID" - what is this in context to user experience analytics? I tried the sys_analytics_authentication table and sys_id to one of the Analytics buckets but no luck