User Experience Analytics - How to get data from API?

Guilherme Casca
Tera Contributor

Hello everyone, 

 

I have a requirement whee I need to provide the User Experience Analytics data through a Scripted REST API. After some research, I understand the data visible in the Dashboard is not stored in ServiceNow.

 

I found the User Experience Analytics API plugin (version 3.0.1) but I have not found any documentation on how to retrieve data from it. I tried to run some tests with the Script Includes (provided in the plugin) but no luck.

 

Any help is appreciated, thanks.

2 REPLIES 2

Sagarbkb1
Tera Contributor

Have you got the solution for this?

Community Alums
Not applicable

I'm also interested - you can see all the script includes installed, but no details on how to build the API calls.
If you look at sn_analytics_api.AnalyticsUsersApi for example, to instantiate, you need the "appTableName" and "appRecordID" - what is this in context to user experience analytics? I tried the sys_analytics_authentication table and sys_id to one of the Analytics buckets but no luck


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