User Not Authenticated error when accessing the Rest table apI in Postman ( GET )

Ann32
Kilo Contributor

Error found in postman :

{
    "error": {
        "message": "User Not Authenticated",
        "detail": "Required to provide Auth information"
    },
    "status": "failure"
}
 
Does this relate to the permission restrictions I have or is there a different way to overcome this issue ? 
 
I tried to get a response by generating a "token" and by "basic auth" method in postman .
1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Ann,

This looks like an authentication issue. For testing purposes can you create a test account and try once?

 

- Pradeep Sharma

View solution in original post

8 REPLIES 8

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Ann,

This looks like an authentication issue. For testing purposes can you create a test account and try once?

 

- Pradeep Sharma

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

For sure authentication issue. The user password or username are not valid.

Do what Pradeep said for testing.


Thanks,
Ashutosh

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

the issue is your username and password combination is not proper

Ensure you give valid username and password

Also ensure that user has read access to the table you are getting information from

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ann32
Kilo Contributor

Thanks everyone . You all are right , my account does not have the access ability to go through the API gateway . Hence i have requested for another service account to get through the API gateway .