Schedule Report on 3rd working day of each month
Hi All, Have a Requirement to Schedule a report on 3rd working day of each month. Thanks
Forum Posts
PA Breakdown on Tags
Hello, has anyone ever setup breakdowns on a PA indicator based on Tags? I have set it up with a breakdown source on the facts table [label], field Sys ID, an automated breakdown on the sc_req_item table, facts field. But, when I run the job contai...
Resolved! Change default view in Calendar report from monthly/weekly to daily (Rome)
Hi all, I have a Calendar report which by default was showing Monthly View. I have managed to change it to weekly view, but is there any way i can change the default to daily view? Thank you
Pulling a Weekly Report to Show Everyone on Call?
I would like to pull a report showing everyone on a weekly basis of who is on-call.This would be used for disaster recovery, and who on each team to reach out to. I attempted to look through reports and tables, but I couldn't find anything conclusiv...
How to get rid of Vertical Scroll bar appearing on Report added as widget on Dashboard
Have created Dashboard and trying to add Widget from Report.When we add Widget from Report as a Multilevel Pivot or pie chart,it is adding Vertical Scroll Bar as default.There are two vertical scrollbar which are appearing default which is not lookin...
Reporting using multiple Related List Conditions
Hello, On our Account form, we have multiple Related Lists. I want to run a report, that will show me all Active Accounts that have no records for the Related Lists highlighted below (Contacts, Assets, Contracts, Entitlements).When creating the repor...
How to prevent user from creating the dashboard from homepage
Hi All,how to prevent the users from creating dashboard version in homepages or is there anyway to hide the button "create dashboard version "?
Read ACLs working on list reports but not on Single Score Reports
I have created two reports on a dashboard that is shared with a fulfiller. One report is a list, another is a single score report.There are ACLs on the table on which both the reports are based on. The ACL determine that the user can only see the rec...
Breakdown Filters are Not Working on selecting Multiple Elements
Hi All, We have a breakdown as filter on a dashboard.. When we select multiple elements in the filter, dashboard doesn't refresh. It works when we select single element. We are using Workbench widget. I tested this on formula dn auto indicator, both...
How to stop rounding in PA Indicators
Is there a way to stop rounding in PA? I understand that I can select the precision, but I still don't want any rounding on some of indicators.Example: Service availability is 99.9989If I select 2 decimal points, the system automatically rounds it t...
Resolved! Question about the Performance Analytics Scoresheet
Hello everyone, I'm looking through Performance analytics, specifically the scoresheet page pa_scoresheet.do. My questions are is it a UI page and is it possible to see the code behind it? I'm just looking to do some analysis on how the page works. T...
Reporting to identify groups that have had no tasks assigned
I'm trying to create a simple report that will enable me to identify all groups (sys_user_group) that have not had any tasks (task) assigned in the last 3 months for task type of Change Task and Incident. Can anyone help?I could do this outside of ...
Priority Incidents Report
Hello, How would I create a report that would show how many Priority incidents (3 - Medium & 2 - High) are paged to our team, in addition to try and show their relevancy or appropriateness of those Priority incidents? The ServiceDesk takes a ticket a...
Issue with PA App Sec job
The [PA App Sec] Daily Data Collection job is running with errors. The specific error is "Result has xx,xxx records. Only allowed subset of 5,000 records are stored." I've got a few questions, looking for advice: 1. I disabled this job, so why is it ...
Display LIST REPORT on Service Portal page with group by functionality
Hi All, I have a list report for incidents grouped by 'assigned_to', and my requirement is that i have to show the list report on service portal widget. - Report widget is not supporting list reports. Thanks, Balaji
