Hi Team, My requirement is to create a dashboard with four interactive filters "group","user","start date","end date".And in that dashboard we will be fetching one OOB resource report as per the above mentioned filters, report is based on this table...
If possible - I want to create a report in SNOW that shows customers who submitted a RITM or INC using a certain ticket submission method and then later switched to another submission method (I am referring to the 'Channel' field) For ex: a customer ...
Hello everyone, I am trying to determine a list of hardware assets that haven't been discovered or validated in the last 6 months. My criteria is below, but I'm unable to figure out how to filter my reports.1. CI Most Recent Discovery Date > 6 months...
Hello community! I'm trying to create a new interactive filter for my dashboard and the information it shows is all the data that my clients have uploaded to each company's portal. How can I generate a single information panel with a client filter a...
Currently I am trying to show all incidents and have it grouped by SLA has breached. The issue with that is that it shows multiple SLAs for the same incident and the requirement for this task is that it shows each incident only one time and if it has...
Dear experts, I have a Metric definition, that stores a value of a different field, whenever a different checkbox field is set to True. I have built an indicator upon metric_instance table and I would like to make a statistic on a count of records wi...
Does anyone have a way to @report on the volume of @Notifications used in their instance? I need to identify the top 10 most frequently sent @Notifications for my client for a notification refresh effort.
Hello Community! I have implemented a calculated field on a table. The information of this field I want to get thru an API call on a database view. But I realised that the calculated field value is only updated when the form is loaded. Is there a way...
Subject: Error: Performance Analytics Data Collector Job: Fetched too many rows from indicator source.Description: while executing Data Collector job for Performance Analytics, we encountered error for indicator source (as below).- Fetched too many ...
All,I have a requirement to calculate CSAT score for each survey and then create month wise report for it.Can someone please guide on how to consolidate the score/response for each survey.Thanks in advance
Hey I have a report that flipped the data of the first column for some reason and I cant figure out why. I would like it to sort by the most recent date first I have tried using the Add sort field with no luck. Any idea what could have caused this or...
Hi, Could you please help me with background Script for below condition:How to delete multiple sc_task with the help of task numbers e.g SCTASK0364621, SCTASK0364622, SCTASK0364623, SCTASK0364624, SCTASK0364625, SCTASK0364626, SCTASK0364627, SCTASK03...
How to create PA report for open cases which are active in past date(Now Closed) for last 2 years?I tried collecting historic data but it is collecting same scores for every day.Please help to achieve this requirement.Thanks in advance.
Hi All, I have enabled show real time score for formula indicator still it is showing showing real time date. We want to showcase real time data for formula indicator. Kindly help me regarding this. Quick response will be much appreciated.Thanks in a...
How we can get all the revision records of one incident record or how we can design report for all changes for particular incident from its created to closed.
