User seeing placeholder widgets on dashboard which others see as configured normally

brian_good_alli
Giga Guru

Hello all,

 

We have a dashboard with widgets which are normally visible to most users with whom the dashboard is shared.

However one user sees placeholder widgets as if they have not been configured somehow in this dashboard.

I could understand if a user got permissions errors on widgets... that sort of thing is common.

But I don't understand what kind of problem would manifest itself as placeholder widgets for a particular user.

Any ideas?

brian_good_alli_0-1669874957617.png

 

1 ACCEPTED SOLUTION

Following up on this... the issue was found to be a custom "Before Query" Business Rule on the sys_report table. This prevented users with certain roles from being able to see certain reports. Disabling this Business Rule solves the issue.

View solution in original post

6 REPLIES 6

Following up on this... the issue was found to be a custom "Before Query" Business Rule on the sys_report table. This prevented users with certain roles from being able to see certain reports. Disabling this Business Rule solves the issue.

May I know the name of the BR?