User unable to view some widgets/reports

[Hola Ola]

Hello All,

I have a dashboard with many widgets/reports that have been shared with three groups.

Then this particular user is not able to see/view some of the reports/widgets. He is a member of one of the groups with access. Also, every member of his group can see/view all the widgets/reports on the dashboard.

He is getting "Security constraints prevent access to requested page" on SOME of the widgets/reports.

He has all the roles that the other members of his group has.

What could be the problem here?

[swathisarang98 · Accepted solution]

Hi @Hola Ola ,

IT means the user doesn't have access to table on which the report is pulling the data.

check the acl on that that table and check the roles which will give access then assign that role to that user this should work.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815218 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0722936 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[AndersBGS]

Hi @Hola Ola ,

Does the user have access to all the underlaying tables utilized in the Dashboard?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders